Payment
Payment is due at time of sale via PayPal, which allows you to purchase with a credit card even without an account. Sales tax of 9.5% will be added automatically during payment processing if the item will be delivered to Washington State.
Shipping
All items are shipped to you via USPS First Class with Delivery Confirmation when available (in US). Items are insured at our discretion and expense. If insurance is for over US $200.00 a signature will be required upon delivery. We ship within 3 business days, often same or next day, except for custom items. Shipping price of $5 includes packaging and handling costs as well as postage. We are willing to ship internationally, but customs restrictions for each country must be checked first and a shipping fee determined and invoiced via PayPal. Please contact us if you are interested, and we will check the legality of shipping jewelry to your destination. International buyers assume responsibility for any customs fees.
All jewelry comes in either an attractive recycled paper gift box with charming ribbon (suitable for giving) or a velvet pouch, depending on item size.
Refunds and Exchanges
Your satisfaction is extremely important! If you are not completely happy with your purchase, exchanges or returns on unused, unworn items are permitted within 14 days of receipt if you contact us first. Payment will be refunded, minus original shipping and handling, upon receipt of item. All returns MUST be unused and in the original condition, box, and packaging and shipped back via First Class with delivery confirmation (in US). Insurance is recommended as we cannot refund for items lost in the mail. In most cases there are no returns on custom orders, but do ask, as that can be dealt with on a case-by-case basis. We guarantee the quality of work and if a problem arises within 90 days of respectful use we will repair or replace the item for free (at our discretion). If you ever feel there is a defect due to manufacturing (if a stone shatters out of the blue, say), please let us know and we will work something out.
Payment is due at time of sale via PayPal, which allows you to purchase with a credit card even without an account. Sales tax of 9.5% will be added automatically during payment processing if the item will be delivered to Washington State.
Shipping
All items are shipped to you via USPS First Class with Delivery Confirmation when available (in US). Items are insured at our discretion and expense. If insurance is for over US $200.00 a signature will be required upon delivery. We ship within 3 business days, often same or next day, except for custom items. Shipping price of $5 includes packaging and handling costs as well as postage. We are willing to ship internationally, but customs restrictions for each country must be checked first and a shipping fee determined and invoiced via PayPal. Please contact us if you are interested, and we will check the legality of shipping jewelry to your destination. International buyers assume responsibility for any customs fees.
All jewelry comes in either an attractive recycled paper gift box with charming ribbon (suitable for giving) or a velvet pouch, depending on item size.
Refunds and Exchanges
Your satisfaction is extremely important! If you are not completely happy with your purchase, exchanges or returns on unused, unworn items are permitted within 14 days of receipt if you contact us first. Payment will be refunded, minus original shipping and handling, upon receipt of item. All returns MUST be unused and in the original condition, box, and packaging and shipped back via First Class with delivery confirmation (in US). Insurance is recommended as we cannot refund for items lost in the mail. In most cases there are no returns on custom orders, but do ask, as that can be dealt with on a case-by-case basis. We guarantee the quality of work and if a problem arises within 90 days of respectful use we will repair or replace the item for free (at our discretion). If you ever feel there is a defect due to manufacturing (if a stone shatters out of the blue, say), please let us know and we will work something out.
